Refund, Cancellation & Delivery Policy


Last Updated: July 2026


1. Instant Digital Fulfillment & Delivery

  • All VIP Passes ($50 and $100 tiers) are immediately fulfilled digital products.

  • Upon completing checkout, you will receive instant access via the order confirmation page and an automated email containing your Discord community invite link and unique digital voucher code.

  • Physical hardware delivery schedules (Batch 1) will be announced separately closer to production dispatch.


2. 30-Day Money-Back Guarantee

  • We offer a 100% money-back refund within 30 days of your VIP Pass purchase if you change your mind for any reason.

  • To request a refund within the 30-day window, simply email us at support@brikkhome.com with your order email and receipt number. Refunds are processed back to your original payment method within 5–7 business days.


3. Cancellations After 30 Days

  • After the 30-day window, VIP Pass purchases become non-refundable as community benefits and digital vouchers remain fully active for future hardware drops.

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